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Accessibility

Accessible Excellence

Our historic Washington, DC hotel seamlessly blends its timeless charm with modern accessibility features. From accessible check-in areas and parking spots to accommodating restaurants and guest rooms, we are dedicated to ensuring your visit is effortless and enjoyable. Your satisfaction is our top priority, so please reach out for any special requests or additional assistance. Contact us at 202-955-6400 and let us make your stay exceptional. 

AccessibilityHotel Accessibility

Hotel Accessibility Features

  • No fire alarms for audio & visually impaired
  • Accessible entrance without stairs
  • Accessible doorways for all public spaces
  • Accessible covered area for pickup & drop-off
  • There is no self-parking at the hotel
  • There are 2 accessible parking spaces which vans can park in
  • All accessible parking spaces are closest to the accessible entrance
  • The entrance ramp may be slippery
  • The ramp is less than 6' and/or does not have railings
  • Ramps with sturdy railings
  • The ramp is less than 30
  • Service animals accepted
  • No alternative or large lettering on public signage
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • No accessible elevators
  • Accessible public bathroom
  • Accessible path to maneuver in the fitness center
  • No accessible desks in the business center
  • Accessible tables in public dining spaces
  • Total count of accessible rooms: 11 plus PURE Wellness rooms

Hotel Accessibility Features

  • This room has 1 King Bed and a Roll-In Shower and Accessible Tub
  • Hearing accessible kit available
  • Visual strobe fire/smoke detector 
  • Audible fire/smoke detectors
  • Phone with TTY or TTD capabilities
  • TV with closed-captioning or decoders
  • Viewports (peephole), door security, thermostat, and light switches are not lowered to 36" from the ground
  • Lowered closet bars and shelves to 36" from the ground
  • No Grab Bars by the bed
  • Grab Bars by the toilet
  • Grab Bars by the shower/tub
  • Roll-in shower
  • Accessible tub
  • Detachable, handheld spray units in shower/tub
  • Handheld steamer
  • Shower seat (permanent or foldable)
  • Sufficient Toe & knee clearance around the desk
  • Sufficient Toe & knee clearance around the sink
  • Room Doorway Width: 36 inches
  • Sufficient access paths to maneuver in the room
  • Style of door key & lock: knob

Double Deluxe ADA Accessibility Features

  • This room has 2 Double Beds and a Roll-In Shower and Accessible Tub
  • Hearing accessible kit available
  • Visual strobe fire/smoke detector
  • Audible fire/smoke detectors
  • Phone with TTY or TTD capabilities
  • TV with closed-captioning or decoders
  • Viewports (peephole), door security, thermostat, and light switches are not lowered to 36" from the ground
  • Lowered closet bars and shelves to 36" from the ground
  • No Grab Bars by the bed
  • Grab Bars by the toilet
  • Grab Bars by the shower/tub
  • Roll-in shower
  • Accessible tub
  • Detachable, handheld spray units in shower/tub
  • Shower seat (permanent or foldable)
  • Sufficient Toe & knee clearance around the desk
  • Sufficient Toe & knee clearance around the sink
  • Room Doorway Width: 36 inches
  • Sufficient access paths to maneuver in the room
  • Style of door key & lock: knob

Hotel Accessibility Features

From accessible entrance, seating arrangements, public restroom, to fire alarms for audio and visually impaired - Jardenea offers a range of accessibility features to ensure a relaxing and memorable dining experience for all our guests. If you need anything, please contact us anytime. 

  • Fire alarms for the audio & visually impaired
  • Service animals accepted
  • No alternative or large lettering on signage
  • Entrance path to the restaurant is accessible without stairs, firm and slip-resistant
  • Entrance path width: 36 inches
  • The entrance path is free of objects protruding into the space
  • Entrance ramp may be slippery
  • The ramp is less than 6' and/or does not have railings
  • Ramps have sturdy railings
  • The main entrance requires the use of stairs
  • Entrance door: at least 32 inches wide and has at least 18 inches of wall clearance on the pull side of the door
  • Entrance door threshold height: less than 3/4 of an inch
  • Restaurant carpet with a pile: less than 1/2 inch high and securely installed to minimize tripping hazards 
  • Entrance door handle: not more than 48 inches high
  • The entrance door can be operated with minimal force
  • The entrance door is not automatic or takes less than 3 seconds to close
  • Aisles of at least 36 inches between fixed seating
  • Accessible seating distributed throughout the dining area
  • Accessible tables and counters: not between 28 inches and 34 inches high and do not have knee space at least 27 inches high x 30 inches wide x 19 inches deep 
  • Cashier counter: more than 36 inches high
  • Food-ordering & pickup counters: more than 36 inches high
  • Accessible public restrooms
  • Pictograms/symbols and raised lettering are used on restroom doors
  • Entrance doorways are at least 32 inches wide
  • Entrance doors have accessible handles no higher than 48 inches from the ground
  • Entrance doors operate with minimal force
  • Accessible restrooms with adequate maneuvering space
  • Restrooms have pathways of at least 36 inches to all fixtures
  • Restroom stall doors are not operable with a closed fist
  • Accessible restroom stall with adequate maneuvering space, grab bars near the toilet
  • Space in front of the restroom sink: not less than 30 inches wide x 48 inches deep
  • Space from the floor to the bottom of the sink: at least 29 inches
  • Sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
  • Restroom mirror has reflection surfaces at or below 48 inches from the ground 
AccessibilityWebsite Accessibility

Melrose Georgetown Hotel


Date: 1/30/2024
At Melrose Georgetown Hotel we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.
To ensure this, Melrose Georgetown Hotel strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.
If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at info@melrosehoteldc.com or 202.955.6400.
Subsequent reports were run on: 03/05/2024; 02/01/2024; 01/31/2024

Browser Help and Support

You can optimize the way you use your web browser. You can update the settings on your browser which may help you improve the readability and visibility of each page.
View the accessibility features of theses major browsers with the following links:

Website Accessibility Features

The design of this website is done according to W3C Web Content Accessibility Guidelines (WCAG) 2.1, to provide accessibility to all users, and conform to priority checkpoints including, but not limited to:

Navigation Shortcuts

Use of the tab key to navigate through different elements of each page and use of the enter key on any highlighted link to activate it.

Structured Semantic Markup

The HTML headings indicate the structure of the document. The navigation menus are marked as HTML maps, which allows the menu title and menu items to be read as a group. For easy navigate, visit our Site Map at: https://www.melrosehoteldc.com/site-map

Images Visibility

All decorative graphics contain a “null” ALT attribute, whereas content images include a relevant descriptive ALT attribute.

Compliance with Standards

This site was designed in conformance with Level AA standards per the Web Content Accessibility Guidelines. The pages render as validate XHTML 1.0 and have structured semantic markup.

Accessibility References

Software and Services for Accessibility

The following free tools and services can be used to help view and interact with our website: