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Accessibility

Accessible Excellence

Our historic Washington, DC hotel seamlessly blends its timeless charm with modern accessibility features. From accessible check-in areas and parking spots to accommodating restaurants and guest rooms, we are dedicated to ensuring your visit is effortless and enjoyable. Your satisfaction is our top priority, so please reach out for any special requests or additional assistance. Contact us at 202-955-6400 and let us make your stay exceptional. 

AccessibilityHotel Accessibility

Hotel Accessibility Features

  • No fire alarms for audio & visually impaired
  • Accessible entrance without stairs
  • Accessible doorways for all public spaces
  • Accessible covered area for pickup & drop-off
  • There is no self-parking at the hotel
  • There are 2 accessible parking spaces which vans can park in
  • All accessible parking spaces are closest to the accessible entrance
  • The entrance ramp may be slippery
  • The ramp is less than 6' and/or does not have railings
  • Ramps with sturdy railings
  • The ramp is less than 30
  • Service animals accepted
  • No alternative or large lettering on public signage
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • No accessible elevators
  • Accessible public bathroom
  • Accessible path to maneuver in the fitness center
  • No accessible desks in the business center
  • Accessible tables in public dining spaces
  • Total count of accessible rooms: 11 plus PURE Wellness rooms

Hotel Accessibility Features

  • This room has 1 King Bed and a Roll-In Shower and Accessible Tub
  • Hearing accessible kit available
  • Visual strobe fire/smoke detector 
  • Audible fire/smoke detectors
  • Phone with TTY or TTD capabilities
  • TV with closed-captioning or decoders
  • Viewports (peephole), door security, thermostat, and light switches are not lowered to 36" from the ground
  • Lowered closet bars and shelves to 36" from the ground
  • No Grab Bars by the bed
  • Grab Bars by the toilet
  • Grab Bars by the shower/tub
  • Roll-in shower
  • Accessible tub
  • Detachable, handheld spray units in shower/tub
  • Handheld steamer
  • Shower seat (permanent or foldable)
  • Sufficient Toe & knee clearance around the desk
  • Sufficient Toe & knee clearance around the sink
  • Room Doorway Width: 36 inches
  • Sufficient access paths to maneuver in the room
  • Style of door key & lock: knob

Double Deluxe ADA Accessibility Features

  • This room has 2 Double Beds and a Roll-In Shower and Accessible Tub
  • Hearing accessible kit available
  • Visual strobe fire/smoke detector
  • Audible fire/smoke detectors
  • Phone with TTY or TTD capabilities
  • TV with closed-captioning or decoders
  • Viewports (peephole), door security, thermostat, and light switches are not lowered to 36" from the ground
  • Lowered closet bars and shelves to 36" from the ground
  • No Grab Bars by the bed
  • Grab Bars by the toilet
  • Grab Bars by the shower/tub
  • Roll-in shower
  • Accessible tub
  • Detachable, handheld spray units in shower/tub
  • Shower seat (permanent or foldable)
  • Sufficient Toe & knee clearance around the desk
  • Sufficient Toe & knee clearance around the sink
  • Room Doorway Width: 36 inches
  • Sufficient access paths to maneuver in the room
  • Style of door key & lock: knob

Hotel Accessibility Features

From accessible entrance, seating arrangements, public restroom, to fire alarms for audio and visually impaired - Jardenea offers a range of accessibility features to ensure a relaxing and memorable dining experience for all our guests. If you need anything, please contact us anytime. 

  • Fire alarms for the audio & visually impaired
  • Service animals accepted
  • No alternative or large lettering on signage
  • Entrance path to the restaurant is accessible without stairs, firm and slip-resistant
  • Entrance path width: 36 inches
  • The entrance path is free of objects protruding into the space
  • Entrance ramp may be slippery
  • The ramp is less than 6' and/or does not have railings
  • Ramps have sturdy railings
  • The main entrance requires the use of stairs
  • Entrance door: at least 32 inches wide and has at least 18 inches of wall clearance on the pull side of the door
  • Entrance door threshold height: less than 3/4 of an inch
  • Restaurant carpet with a pile: less than 1/2 inch high and securely installed to minimize tripping hazards 
  • Entrance door handle: not more than 48 inches high
  • The entrance door can be operated with minimal force
  • The entrance door is not automatic or takes less than 3 seconds to close
  • Aisles of at least 36 inches between fixed seating
  • Accessible seating distributed throughout the dining area
  • Accessible tables and counters: not between 28 inches and 34 inches high and do not have knee space at least 27 inches high x 30 inches wide x 19 inches deep 
  • Cashier counter: more than 36 inches high
  • Food-ordering & pickup counters: more than 36 inches high
  • Accessible public restrooms
  • Pictograms/symbols and raised lettering are used on restroom doors
  • Entrance doorways are at least 32 inches wide
  • Entrance doors have accessible handles no higher than 48 inches from the ground
  • Entrance doors operate with minimal force
  • Accessible restrooms with adequate maneuvering space
  • Restrooms have pathways of at least 36 inches to all fixtures
  • Restroom stall doors are not operable with a closed fist
  • Accessible restroom stall with adequate maneuvering space, grab bars near the toilet
  • Space in front of the restroom sink: not less than 30 inches wide x 48 inches deep
  • Space from the floor to the bottom of the sink: at least 29 inches
  • Sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
  • Restroom mirror has reflection surfaces at or below 48 inches from the ground 
AccessibilityWebsite Accessibility

Global Website Accessibility Statement

Last Updated: 1/30/2024

Melrose Georgetown Hotel is committed to providing an accessible and inclusive online experience for all users, including individuals with disabilities.

Our website, https://www.melrosehoteldc.com/, is designed to support accessibility and usability in accordance with generally recognized best practices. In particular, we seek to align our digital content with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), which are widely used as a reference point for evaluating website accessibility in the United States and internationally.

Scope and Limitations

We make ongoing, reasonable, and good-faith efforts to improve the accessibility of the content and features we control on this website. Accessibility is a continuous process, and our efforts may include periodic reviews of our digital content using a combination of automated tools and manual assessments to identify and address potential accessibility barriers.

Despite these efforts, some content, features, or functionality may not yet be fully accessible or may become inaccessible due to factors beyond our reasonable control. Certain services available through this website—such as online reservations, booking platforms, or payment processing—may be provided by third-party vendors or platforms that we do not own, operate, or control. While we encourage our service providers to support accessibility best practices, we cannot guarantee the accessibility of third-party systems.

Alternative Access and Assistance

If you experience difficulty accessing any part of this website or completing a transaction due to a disability, assistance is available.

Individuals who are unable to access information or services online may contact us using the information below. Upon request, we will make reasonable efforts to provide assistance or information through alternative means, where practicable, consistent with applicable law.

No Admission or Guarantee

This statement reflects our ongoing efforts to improve accessibility and does not constitute a representation, warranty, or guarantee that this website will be fully accessible to all users at all times or that it fully complies with any specific law or regulation in every jurisdiction.

Feedback and Contact Information

We welcome feedback regarding the accessibility of our website. If you encounter an accessibility barrier or require assistance, please contact us and provide a description of the issue and the page or feature involved.

Assessment approach

This website was assessed for accessibility by the following approaches:

  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 07/02/2026; 06/03/2026; 05/06/2026; 04/02/2026; 03/02/2026; 02/05/2026; 12/03/2025; 11/05/2025; 10/03/2025; 09/03/2025; 08/03/2025; 07/02/2025; 06/09/2025; 05/02/2025; 04/01/2025; 03/05/2025; 02/05/2025; 01/06/2025; 12/01/2024; 11/07/2024; 10/03/2024; 09/04/2024; 08/01/2024; 07/01/2024; 06/03/2024; 05/18/2024; 05/02/2024; 04/01/2024; 03/05/2024; 02/01/2024; 01/31/2024

Contact Information:

Melrose Georgetown Hotel
2430 Pennsylvania Ave NW
Washington, District of Columbia, 20037
info@melrosehoteldc.com
202.955.6400